Notation based on the Act on Specified Commercial Transactions
| 1. Distributor | EROSTIKA LLC LLC |
|---|---|
| 2. WEB operation manager | Junichi Noro |
| 3. Operating place | location: 〒150-0001 3-15-8 Jingumae, Shibuya-ku, Tokyo Chambre 15 #208 contact address: TEL: 03-5775-0924 We do not accept inquiries or orders by phone. Email: support@erostika.net |
| 4. Necessary fees other than product price | ■Shipping and payment-related fees (cash-on-delivery fees, etc.) (1) No credit card fees ■Basic shipping fee (1) Delivery in Japan will be by Yamato Transport.  *Additional shipping charges may apply to remote islands and some areas. ②Overseas Shipping will be by Japan Post EMS. *The shipping fee is based on the EMS price list. Reference: Price list (EMS: all countries handled) |
| 5. Application expiration date | within 7 days |
| 6.Response to defective products and incorrect delivery | After contacting us, we will exchange it for a non-defective product after returning the product by cash on delivery. |
| 7. Sales volume | Guidance at the time of inquiry |
| 8. Delivery time | In stock items will be shipped within 7 days after the order is confirmed. Ordered items will be shipped after notification of the delivery date. |
| 9. Payment method | Cash on Delivery (Yamato Transport) |
| 10.Payment deadline | Within 7 days from the order date or immediately upon receipt of the product |
| 11. Return period | Within 7 days after delivery |
| 12.Return/exchange shipping fee | We will pay for the return of defective products, and the customer will be responsible for exchanges and returns due to the convenience of the user. |