Notation based on the Act on Specified Commercial Transactions
|1. Distributor||EROSTIKA LLC LLC|
|2. WEB operation manager||Junichi Noro|
|3. Operating place||location:
3-15-8 Jingumae, Shibuya-ku, Tokyo
Chambre 15 #208
We do not accept inquiries or orders by phone.
|4. Necessary fees other than product price||■Shipping and payment-related fees (cash-on-delivery fees, etc.)
(1) No credit card fees
■Basic shipping fee (1) Delivery in Japan will be by Yamato Transport.
*Additional shipping charges may apply to remote islands and some areas.
②Overseas Shipping will be by Japan Post EMS.
*The shipping fee is based on the EMS price list.
Reference: Price list (EMS: all countries handled)
|5. Application expiration date||within 7 days|
|6.Response to defective products and incorrect delivery||After contacting us, we will exchange it for a non-defective product after returning the product by cash on delivery.|
|7. Sales volume||Guidance at the time of inquiry|
|8. Delivery time||In stock items will be shipped within 7 days after the order is confirmed. Ordered items will be shipped after notification of the delivery date.|
|9. Payment method||Cash on Delivery (Yamato Transport)|
|10.Payment deadline||Within 7 days from the order date or immediately upon receipt of the product|
|11. Return period||Within 7 days after delivery|
|12.Return/exchange shipping fee||We will pay for the return of defective products, and the customer will be responsible for exchanges and returns due to the convenience of the user.|