Terms of Use

Terms of Use

By using our website, you agree to the Terms of Use. We may change or update these terms so please check this page regularly. We do not represent or warrant that the information on our web site is accurate, complete, or current. This includes pricing and availability information. We reserve the right to correct any errors or omissions, and to change or update information at any time without prior notice.

Return Policy

EROSTIKA will gladly exchange an item if it gets damaged during shipment. Before sending the item back, please e-mail at support@erostika.net within 2 days of receipt of your shipment. EROSTIKA must receive the returned item within 14 days of return authorization.
For any returned items, you will not be refunded the original cost of shipping, and you are responsible for the cost of the return shipping.

All orders are final and cannot be changed after submission. EROSTIKA does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to EROSTIKA.

Copyright Trademarks

All content of our website including text, graphics, logos, button icons and images are property of Chapter 4 Corp. and are protected by international copyright laws. You may electronically copy and print hard copies of pages from this web site solely for personal, non-commercial purposes related to placing an order or shopping with erostika.net. Any other use of our web site, content, images or information contained therein, including reproduction and internet links, is strictly prohibited without our prior written permission.


we are accepting orders from overseas.

All orders are shipped via DHL or Express Mail Service provided by Japan Post.

Shipping cost will be caliculated automatically.
The weight includes packaging.

Please allow 3 business days for order processing and verification, and an additional 7-10 business days for delivery. We are not responsible for any lost, stolen, or damaged shipments. All shipments are insured and the buyer assumes all responsibilities of claims made with the shipping carrier.


Purchase for Personal Use Only

You may purchase products only for personal use and not for resale. By placing your order, you certify that you are purchasing products for personal use only and not for resale. We reserve the right to refuse orders for any reason without explanation.

Contact Information